How Leading Restaurant Brands Use Technology to Innovate Customer Experience

Designed specifically for leaders within the Restaurant industry, this guide offers insight into how top brands are modernizing their OpEx strategies to innovate CX and drive profitability

According to a Forrester Research report*, companies with superior CX grew revenues five times faster on average than their competitors with inferior CX.

Written for restaurant operations leaders, this guide provides insight into:

  • Why leading restaurant brands are modernizing their OpEx strategies.
  • How they’re leveraging technology to digitally transform their operations for better visibility and agility.
  • The inescapable relationship between OpEx, Customer Experience, and happier customers.

*Forrester Research - September 2019. "Improving CX Through Business Discipline Drives Growth: The Vision Report In The CX Transformation Playbook"

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