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CMX exists to help organizations of all sizes achieve and maintain Quality and Operational Excellence. We have the tools, people, know-how, and experience to get your business to where it needs to be.
Designed specifically for leaders within the Restaurant industry, this guide offers insight into how top brands are modernizing their OpEx strategies to innovate CX and drive profitability
According to a Forrester Research report*, companies with superior CX grew revenues five times faster on average than their competitors with inferior CX.
Written for restaurant operations leaders, this guide provides insight into:
*Forrester Research - September 2019. "Improving CX Through Business Discipline Drives Growth: The Vision Report In The CX Transformation Playbook"