CMX1 is built on a fundamental belief that Quality and Operational Excellence should be attainable to all brands, regardless of size.
No matter your role, you know the key to winning and maintaining customer trust is consistency in execution. It's definitely a challenge, but we believe everyone can be a hero of quality and product safety.
CMX exists to help organizations of all sizes achieve and maintain Quality and Operational Excellence. We have the tools, people, know-how, and experience to get your business to where it needs to be.
When you choose CMX and CMX1, you're gaining a partner completely invested in your success, and a proven Quality Management solution used by some of the world's greatest brands.
With a burgeoning brand portfolio that boasts some of the world’s best known fast-casual restaurant chains including Arby’s, Buffalo Wild Wings, SONIC Drive-In, Rusty Taco, and Jimmy John’s - Inspire Brands is now the second-largest restaurant company in the United States in terms of system sales and locations, thanks to their acquisition of Dunkin Donuts and Baskin Robbins in late 2020.
Inspire’s tagline is a ‘restaurant company unlike any other’ and their purpose is to “ignite and nourish flavorful experiences”. With their industry-admired commitment to quality and customer experience, they do this across nearly 32,000 locations in over 60 countries, and in all 50 US states.
Inspire’s Global Quality Assurance Team is investing in the company's future with CMX’s Supply Chain Quality Management Software that will support their OneInspire ecosystem - now, and into the future.
Quality, consistency, and a customer experience that people rave about isn’t easy even for one brand. Scale up to multiple brands, 31,600+ locations across the globe, mix in 3,200 franchisees and over 650,000 team members - and you’re likely to encounter some big challenges. But for Inspire, this is their recipe for success, “bringing together differentiated yet complementary brands and making them stronger than they would be on their own”.
They do this by investing in best-in-class Centers of Excellence across a suite of shared services to enable efficient operations and drive competitive advantage for each of their brands.
Enter CMX1 EQMS.
In October of 2020, CMX announced that Inspire Brands had selected the CMX1 platform as their global solution for supply chain quality management for their brands, with the rollout already underway and set to continue through to 2022.
The CMX1 platform is helping Inspire with increased visibility and control of their supply chain, empowering them to consistently deliver quality products, and ensuring compliance with regulations and guidelines. In short, it is designed to give them an easier, more efficient way to deliver on their brand promises.
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“The use of CMX1 will be an important part to the successful move toward a more integrated approach across all our brands. With its unique ability to manage and bring visibility across multiple brands, CMX1 is designed to do the heavy lifting by centralizing data, decreasing paper, and enabling automation to ensure our suppliers are meeting our expectations and standards as we scale."
Byron Theodore, Senior Director, Global Quality Assurance for Inspire Brands.
Across Inspire’s global brand portfolio, multiple CMX1 modules are lined up to bring a unified approach and automation for:
“OneInspire” is the idea that restaurants can help other restaurants and brands can help other brands within the Inspire ecosystem. It’s a cultural ideal that CEO Paul Brown believes in, and one that CMX1 will play a key role in at the heart of Inspire’s global Quality Management platform.
Brown’s goal is to become “The Preferred Franchisor,” a goal that relies on technology to proactively manage a diverse menu at tens of thousands of locations. A more cooperative, smarter, and technologically advanced organization is one that is more attractive to the franchisees who will fuel Inspire’s growth.
“At Inspire, we see and hear the motivation of the team and the alignment around this OneInspire approach. And I’ve never been more confident in this organization than I am now.”
Paul Brown, CEO, Inspire Brands.
Inspire Brand’s growth is powered by a strategy that dates back several years and a leadership team with a clear vision as to how that strategy will come to life. And, CMX is proud to be a key part of the technology strategy that is enabling Inspire’s growth while delivering on its brand values and promise, all at a rapid rate of growth.
CMX has the great privilege to work with Inspire Brands on many fronts including:
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“We are honored to be working with such a world-class company in Inspire Brands. The partnership is a great match for the CMX1 platform, as it is specifically designed to handle their need for centralized visibility and control, while having the flexibility to accommodate the differences across brands. It’s also designed to scale, should Inspire add more brands in the future."
CMX CEO, Mitch Porche.
Want to hear more about this client story and dig deeper into how we’re helping Inspire Brands to successfully deliver their vision? Get in touch with one of our experts to learn more.
CMX’s Enterprise Quality Management Software (EQMS) helps highly regulated organizations manage supply chain partners, ensure product and service quality, and improve operational execution. Some of the world’s best known brands including Burger King, Hasbro, Arby’s, and Taco Bell choose to partner with CMX.
Sources
https://inspirebrands.com/about-us
For more information and other Client Stories, visit our homepage or call 1-858-866-8888.
We’re here to answer your questions, big and small. And we’d love to show you how CMX1 can help solve your quality, risk and compliance challenges.
Want to learn more about our solutions? Let us know what you're looking for and one of our solution experts will get back to you within 24hrs during weekday hours.
We love showing off what CMX1 can do! Click here to give us some quick info, and we'll be back to you soon to arrange a day/time that works for you.
If it is urgent, please call our Customer Support Team at 858-997-2140, or fill out and submit the form below. One of our dedicated support team members will get back into the CMX1 platform before you can say 'I wish I had installed password management software'!
If it is urgent, please call our Customer Support Team at 858-997-2140, or fill out and submit the form below. One of our helpful support team members will contact you ASAP and make sure you are all set.
We're always open to exploring strategic partnerships that can ultimately benefit our customers. Click here to get in touch with our head of partnerships.
That’s nice! Fill in your details on our general contact form, and one of our team will get back to you as soon as possible.
Want to learn more about our solutions? Let us know what you're looking for and one of our solution experts will get back to you within 24hrs during weekday hours.
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We love showing off what CMX1 can do! Click here to give us some quick info, and we'll be back to you soon to arrange a day/time that works for you.
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If it is urgent, please call our Customer Support Team at 858-997-2140, or fill out and submit the form below. One of our dedicated support team members will get back into the CMX1 platform before you can say 'I wish I had installed password management software'!
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If it is urgent, please call our Customer Support Team at 858-997-2140, or fill out and submit the form below. One of our helpful support team members will contact you ASAP and make sure you are all set.
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We're always open to exploring strategic partnerships that can ultimately benefit our customers. Click here to get in touch with our head of partnerships.
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